Custom CRM Solutions
All businesses need a CRM solution. Customer Relationship Management (CRM) software is a powerful tool with many features, including the storage of customer contact information (names, addresses, phone numbers) and customer activity (website visits, phone calls, emails and more).
Complete Business Group provides a cloud-based CRM solution that allows you to track sales activities, predict customer behavior, automate processes, and keep sales processes streamlined.
Custom CRM Solutions
Each business is different, requiring a personalised CRM solution. Complete Business Group customizes CRM in many areas in order to create a system that best serves your business’s specific needs. You can add in industry-specific modules and custom buttons and processes, as well as changing the overall look and functionality of the CRM to match your brand.
A bespoke CRM solution will give you the tools you need to connect with your customers in new ways. You’ll be able to build meaningful and lasting relationships as you’re more equipped to understand their needs, recall your customer’s history with your business, and identify new opportunities to serve their needs. With a single place of oversight giving you an in-depth look at every customer interaction, you’ll be able to sell, service and market like never before.
Complete Business Group’s CRM solution provides a single place to safely store all of your customer information, giving you the tools and knowledge you need to make sure your conversations are personal, relevant and up to date.
The data speaks for itself – Salesforce customers alone report a 37% increase in sales revenue, 45% increase in customer satisfaction, and 43% more successful return on investment in their marketing expenditure. Contact Complete Business Group today to learn more about the perfect CRM solution for your business.
What does a CRM system do?
- Actively tracks and manages customer information on a detailed level
- Connects your entire team to the same rich information database from a wide range of devices
- Intelligently captures customer emails and associates them with the correct customer file
- Simplifies repetitive tasks, enabling you to concentrate on leads
- Delivers instant insights and recommendations based on your data
- Extendable and customisable as your business grows
