CLOUD PBX
Complete Business Groups Cloud Based, Virtual PBX system is the workhouse combination of Cloud Computing and a VoIP, SIP or Soft Phone system.
Complete Business Group’s Cloud PBX system offers many benefits, including a large reduction on the costs of your phone system hardware and maintained costs. With CBG’s Virtual PBX, you are guaranteed that you are always receiving the latest in technology and features, unlike your traditional local PBX solution that gets outdated quite quickly and generally needs to be replaced every 3-5 years.
With CBG’s Cloud PBX system, we provide you all the functionality and more your traditional PBX system and can be accessed anywhere in the world.
Using a Cloud Based PBX platform, you have the ability to:
- Add / Remove Users/Agents
- Add / Remove Queues/Departments
- Create advance routing rules
- Give priority to high value clients
- Automatically schedule call backs
- Visibility on staff login / logout times, break times and waiting times
- Dial clients straight from your existing database
- Run calls via our App or Soft phone
Empower Your Staff
Complete Business Group’s Virtual PBX also provides your staff the power to view their own call statistics, like wait time, hold time, calls made or received as well as the ability to work remotely anywhere and still be part of the call queue by running through the mobile or home phone.
Wherever you have an internet connection, your Cloud PBX system gives you easy and intuitive access to your company’s phone operations. In a world where remote employee numbers are on the rise, Cloud PBX solutions also work for flexible employees who are working off-site or across varying time zones.
Setting up for the Future
Complete Business Group offers total solutions to Cloud PBX access and integration for businesses of all sizes. A Virtual PBX phone solution also stets you up for future growth – with no hardware required, on boarding a new employee is as simple as creating a new account.
The cost savings alone compared to traditional telephone suppliers are well worth your business’s consideration. Take your phone call experiences, both internal and external, to the next level at no additional cost.
VoIP calls are accessible from anywhere, including your mobile phone. Take your savings on the road through Complete Business Group’s mobile VoIP or Sip integration solutions.
By integrating Cloud PBX into your communication management, you’ll benefit from reduced costs, increased capacities, a flexible system, greater data access and crystal-clear call experiences. What are you waiting for? Speak with Complete Business Group today on how then can help with your Virtual PBX or Call Centre solution
